A LITTLE HERO'S HELP DESK

Every hero needs
a hand sometimes.

Find a quick answer below, or tell us where the adventure went off course.

QUICK ANSWERS

A few useful pointers.

Where can I download the game?

Alex Adventures is preparing for its iPhone release. The first release is for iPhone with iOS 18 or later. There is no public App Store download link yet. We will add it to the home page when it is available.

How do I move, shoot and double-jump?

Hold the movement joystick and drag left or right to run. Keep that thumb on the joystick while holding Shoot with another finger. Tap Jump, release, then tap again in the air for a double jump.

Pull the joystick down to crouch. Hold it down and tap Jump to drop through a platform. The pause menu's handbook explains the other actions.

Should I choose New Game or Continue Adventure?

Continue Adventure starts the first unfinished chapter from the beginning. Checkpoints help you retry only during the current chapter session.

New Game restarts the current campaign at Chapter 1. It keeps your personal records, unlocked star trails and any earned Level Select access on this device.

When does Level Select unlock?

Finish the entire ten-chapter campaign to unlock Level Select. You can then replay any chapter to earn medals and improve your personal bests.

Once earned, Level Select stays unlocked when you choose New Game.

The chapter is tough. Can I make it gentler?

Open Settings and turn on Gentle mode for ten health. Hardcore starts with three. A difficulty change applies when you start a fresh chapter, including a replay from Level Select; a checkpoint retry keeps the current difficulty.

Use Pause → Retry Checkpoint to try again from the latest checkpoint reached in the current chapter.

Does the game need an internet connection?

No connection is needed to play the ten chapters after the app is installed. The current game has no online account or game backend. Opening support links or sending email does use your connection.

What progress is saved?

Your current campaign progress, personal records, medals, unlocked star trails, earned Level Select access and settings are saved on your device. Defeat a chapter's boss to save that chapter as complete.

Checkpoints last only for the current chapter session and are not restored after the app closes. Continue Adventure starts the first unfinished chapter from the beginning.

There is no cloud-save service, so support cannot restore a lost save. Avoid deleting the app during troubleshooting unless you are willing to lose local progress.

What if the game or sound stops?

Pause and resume the game. If the app has been in the background, return to it and tap Resume. Check Sound & music in Settings and your device's volume.

If the issue continues, email us with the chapter, device model and steps that led to it. Closing and reopening the app may help; use Continue Adventure to start the first unfinished chapter from the beginning.

Can I reduce motion or visual effects?

Turn on Calm camera in Settings to remove screen shake and bright impact flashes. You can also set Effects quality to Medium.

For Alex Nurimanov with love